Psychology and Human Relations

Course Number: PSY 101
Transcript Title: Psychology and Human Relations
Created: September 1, 2012
Updated: June 7, 2017
Total Credits: 4
Lecture Hours: 40
Lecture / Lab Hours: 0
Lab Hours: 0
Satisfies Cultural Literacy requirement: No
Satisfies General Education requirement: Yes
Grading options: A-F (default), P-NP, audit
Repeats available for credit: 0


MTH 20 or equivalent placement test scores. Prerequisite/concurrent: WR 121.

Course Description

Applies psychological principles to relationships in both personal and professional environments. Includes an overview of basic personality and social psychology concepts, as well as specific skill development in the areas of communication, listening, and conflict resolution. Prerequisites: MTH 20 or equivalent placement test scores. Prerequisite/concurrent: WR 121. Audit available.

Intended Outcomes

Upon successful completion students should be able to:

  1. Apply an understanding of psychological and social influences on human behavior to objectively analyze one’s own interpersonal experiences and relationships.
  2. Utilize intra- and interpersonal management skills to increase effectiveness in personal and professional relationships.
  3. Use knowledge of culturally diverse practices to increase sensitivity and competence in a variety of social and professional interactions.
  4. Communicate, listen, and manage conflict more effectively in personal and professional relationships.

Alignment with Institutional Core Learning Outcomes

In-depth 1. Communicate effectively using appropriate reading, writing, listening, and speaking skills. (Communication)


2. Creatively solve problems by using relevant methods of research, personal reflection, reasoning, and evaluation of information. (Critical thinking and Problem-Solving)
3. Extract, interpret, evaluate, communicate, and apply quantitative information and methods to solve problems, evaluate claims, and support decisions in their academic, professional and private lives. (Quantitative Literacy)


4. Appreciate cultural diversity and constructively address issues that arise out of cultural differences in the workplace and community. (Cultural Awareness)

Not Addressed

5. Recognize the consequences of human activity upon our social and natural world. (Community and Environmental Responsibility)

Outcome Assessment Strategies

Students will demonstrate intended outcomes by any combination of the following as determined by the instructor:

  1. Written and/or oral assignments designed to promote integration of class material with personal reflection, experience, and/or skill acquisition.
  2. Multiple choice, short answer and essay questions that require integration, application, and critical examination of material covered in the course.
  3. Participation in small group exercises and/or discussions, including skill-building exercises and activities within and outside the classroom.

Course Activities and Design

Lecture, class discussions, video clips, small group skill practice sessions, self-assessment exercises.

Course Content (Themes, Concepts, Issues and Skills)

1. Physiological, socio-cultural, and gender influences on perception, judgment, and communication.  

2. Basic distinctions among and causes of stereotypes, prejudice, and discrimination, and how to reduce these barriers to understanding others. 

3, The relationship between cognition, emotion, culture and behavior.

4. Effective listening strategies, particularly active listening and paraphrasing as a means of increasing understanding and reducing conflict.  

5. Common patterns of interpersonal conflict, and how to develop more effective strategies for managing conflict.