Degrees & Certificates

Administrative Assistant AAS
Administrative Assistant Certificate
Office Assistant Career Pathway Certificate
Medical Office Professional Career Pathway Ceritificate
Spreadsheet Career Pathway Certificate
Word Processing Career Pathway Certificate
Entry-level Administrative Assistant Career Pathway Certificate
Administrative Office Professional AAS
Web Development Assistant Certificate

Administrative Assistant

Associate of Applied Science Degree: 95 Credits
Career Pathways: Roadmaps | Program of Study
Gainful Employment

Credits to Complete Degree

Academic Discipline Credits
Computer Application Systems (CAS) 20
Office Systems (OS) 18
Administrative Assistant Degree Electives 13
Administrative Assistant Business Electives 6
CAS/Administrative Assistant Degree Electives 4
Business Administration (BA) 14
Writing (WR) 4
General Education Electives 16
Credit Total 95

Career Description

An administrative assistant possesses advanced knowledge of popular software applications and excellent communication and interpersonal skills. An administrative assistant is prepared to make decisions, set priorities and establish work flow.

Program Outcomes

Students who successfully complete this degree will be able to:

  1. Produce professional, error-free, timely documents by using current and emerging software and hardware technology.
  2. Effectively communicate their own creative and critical ideas; respond effectively both verbally and in written format to the spoken, written, and visual ideas of others.
  3. Use critical thinking, organization and problem solving to effectively manage numeric, alphabetic and digital data.
  4. Assess and analyze new tasks to determine what computer technology should be utilized to effectively complete the tasks.
  5. Establish and follow procedures to manage digital and hard copy office documents.
  6. Apply planning and time management principles to accomplish workplace efficiency and achieve company objectives.
  7. Perform general office tasks: plan and participate in meetings, coordinate travel arrangements, schedule appointments, greet clients/customers, and process mail.
  8. Understand roles within teams, work units, departments, and organizations to identify the effect of systems on the activities of a business or an organization.
  9. Exhibit people skills to deal effectively with a variety of personalities and diverse individuals.

Course of Study

The program emphasis is on use of communications, business software, Internet and emerging technologies. The Administrative Assistant AAS degree is the parent degree for the Administrative Assistant certificate and for the following Career Pathway Certificates: Entry-level Administrative Assistant, Medical Office Professional, Office Assistant, Spreadsheet, and Word Processing. Students may earn one or more of these certificates in the course of completing the Administrative Assistant degree. Some certificates require completion of a specific set of program electives. Talk with your advisor about these options.

Students must also meet Associate degree comprehensive requirements and Associate of Applied Science degree requirements.

Program Prerequisites

While the Administrative Assistant AAS is open entry, the following prerequisites are required for some courses within the certificate: WR 115, RD 115 and MTH 20 or equivalent placement test scores; CAS 121 or keyboarding by touch. Prerequisites for individual courses are listed in course descriptions.

Coursework

Course Name Credits
BA 104 Applied Business Math 4
BA 111 Introduction to Accounting 3
BA 205 Business Communication 4
BA 285 Human Relations in Organizations 3
CAS 123 Production Keyboarding 3
CAS 133 or
Elective
Intro to Office Software or
Administrative Assistant Degree Electives
4
CAS 140 Beginning Databases 4
CAS 170 Beginning Spreadsheets using Excel 3
CAS 216 Beginning Word 3
CAS 217 Intermediate Word 3
CAS 246 Integrated Computer Projects 4
OS 131 10-Key for Business 1
OS 220 Business Editing Skills 4
OS 240 Filing and Records Management 4
OS 245 Office Systems and Procedures 4
OS 280F Cooperative Education: Administrative Assistant 4
OS 280G Cooperative Education: Administrative Assistant Seminar 1
WR 121 English Composition 4
  Administrative Assistant Degree Electives 13
  Administrative Assistant Business Electives 6
  General Education Electives 16

Administrative Assistant Degree Electives

Course Name Credits
BA 188 Customer Service Skills 2
CG 209 Job Finding Skills 1
MA 117 Medical Office Administrative Procedures 3
MA 118 Medical Office Administrative Procedures Lab 2
MA 180 Coding and Reimbursement 2
MP 111 Medical Terminology 4
MP 140 Introduction to Health Law and Ethics 3

Or any CAS/OS course in addition to the required CAS/OS courses from the Administrative Degree or Certificate. For complete list of CAS/OS courses, see Computer Applications and Office Systems department page.

Administrative Assistant Business Electives

Any BA course in addition to the required BA courses from the Administrative Assistant certificate. May not include BA 131 if CAS 133 was taken. For a complete list of BA courses, see Business Management department page.

Administrative Assistant

Career and Technical Education Certificate: 48 Credits
Career Pathways: Roadmap | Program of Study

Credits to Complete Certificate

Academic Discipline Credits
Computer Applications (CAS) 13
Office Systems (OS) 13
CAS/Administrative Assistant Certificate Electives 4
Business Administration (BA) 14
Writing (WR) 4
Credit Total 48

Career Description

The Administrative Assistant certificate is intended to meet business career needs for entry-level administrative assistants, secretaries, receptionists, file clerks and data entry personnel. Workers in these positions may perform a wide variety of duties such as working with modern office technology to produce and file business documents, greeting the public, planning and scheduling, accounting and creating web pages.

Program Outcomes

Students who successfully complete this certificate will be able to:

  1. Perform basic entry-level office work.
  2. Effectively use written, oral, and visual communications skills.
  3. Use current and emerging technologies to solve workplace problems through presentation, research, analysis, and synthesis.

Course of Study

The program emphasis is on use of computers, document preparation and editing, filing, and use of the Internet. The Administrative Assistant certificate is related to the Administrative Assistant AAS degree, and all coursework in the certificate may be applied to degree completion.

Students must also meet general certificate requirements.

Program Prerequisites

While the Administrative Assistant certificate is open entry, the following prerequisites are required for some courses within the certificate: WR 115, RD 115 and MTH 20 or equivalent placement test scores; CAS 121 or keyboarding by touch. Prerequisites for individual courses are listed in course descriptions.

Coursework

Course Name Credits
BA 104 Applied Business Math 4
BA 111 Introduction to Accounting 3
BA 205 Business Communication 4
BA 285 Human Relations in Organizations 3
CAS 123 Production Keyboarding 3
CAS 133 or
Elective
Intro to Office Software or
Administrative Assistant Certificate Elective
4
CAS 170 Beginning Spreadsheets using Excel 3
CAS 216 Beginning Word 3
OS 131 10-Key for Business 1
OS 220 Business Editing Skills 4
OS 240 Filing and Records Management 4
OS 245 Office Systems and Procedures 4
WR 121 English Composition 4
  Administrative Assistant Certificate Electives 4

Administrative Assistant Certificate Electives

Any CAS/OS course in addition to the required CAS/OS courses from the Administrative Assistant certificate. For complete list of CAS/OS courses, see Computer Applications and Office Systems department page.

Office Assistant

Career Pathway Certificate (Parent degree - Administrative Assistant AAS): 43 Credits
Career Pathways: Roadmap | Program of Study

Credits to Complete Certificate

Academic Discipline Credits
Computer Applications (CAS)) 21
Office Systems (OS) 18
Writing (WR) 4
Credit Total 43

Program Outcomes

Students who successfully complete this certificate will be able to:

  1. Produce professional, error free, timely documents by using current and emerging software and hardware technology.
  2. Perform general office tasks: plan and participate in meetings, coordinate travel arrangements, schedule appointments, greet clients/customers, and process mail using office equipment.
  3. Use critical thinking, organization and problem solving to effectively manage numeric, alphabetic and digital data and hard copy office documents.

Course of Study

Career Pathway Certificates (CPCs) represent short-term educational goals geared towards specific areas within the Administrative Assistant certificate ant the Administrative Assistant AAS degree. Students will be able to earn one or more of these related CPCs in the course of their studies for the one-year certificate or the two-year degree. Some CPCs may require completion of a specific set of program electives, and students should discuss these options with their advisor. These CPCs may also lead to entry-level jobs and benefit students who want to upgrade their skills in a specific area of Computer Applications and Office Systems.

Program Prerequisites

While the Office Assistant certificate is open entry, the following prerequisites are required for some courses within the certificate: WR 115, RD 115 and MTH 20 or equivalent placement test scores; CAS 121 or keyboarding by touch. Prerequisites for individual courses are listed in course descriptions.

Coursework

Course Name Credits
CAS 109 Digital Presentations 1
CAS 123 Production Keyboarding 3
CAS 133 Intro to Office Software 4
CAS 140 Beginning Databases 4

CAS 170 or

CAS 270

Beginning Spreadsheets using Excel or

Intermediate Spreadsheets using Excel

3
CAS 216 Beginning Word 3
CAS 217 Intermediate Word 3
OS 131 10-Key for Business 1
OS 220 Business Editing Skills 4
OS 240 Filing and Records Management 4
OS 245 Office Systems & Procedures 4
OS 280F Cooperative Education: Administrative Assistant 4
OS 280G Cooperative Education: Administrative Assistant Seminar 1
WR 121 or higher English Composition 4

Medical Office Professional

Career Pathway Certificate (Parent degree - Administrative Assistant AAS): 24 Credits
Career Pathways: Roadmap | Program of Study

Credits to Complete Certificate

Academic Discipline Credits
Medical Assisting (MA) 7
Medical Professional (MP) 7
Business Administration (BA) 2
Computer Applications (CAS) 7
Career Guidance (CG) 1
Credit Total 24

Career Description

This program is designed to prepare individuals for professional office positions combining basic office skills with key medical administrative assistant/secretarial skills such as: managing an appointment schedule, organizing patients’ medical records, bookkeeping procedures, and processing insurance claims. Medical Office Professional Career Pathway Certificate coursework prepares the student to secure entry-level employment in a health care office setting.

Program Outcomes

Students who complete this certificate will be able to:

  1. Assess and analyze new tasks to determine what computer technology should be utilized to effectively complete the tasks.
  2. Apply planning and time management principles to accomplish workplace efficiency and achieve company objectives.
  3. Perform general office tasks: plan and participate in meetings, coordinate travel arrangements, schedule appointments, greet clients/customers, process mail and medical billing.
  4. Maintain ethical tenets of a healthcare professional and act in an ethical manner.
  5. Apply knowledge of the components of a clinical record and Health Insurance Portability and Accountability Act (HIPAA) regulations.
  6. Apply relevant safety, confidentiality and policy concepts to the use of Electronic Health Records (EHRs) within the administrative hospital setting.Minimum 15 credit hours.

Course of Study

The Medical Office Professional CPC includes course work in medical terminology, computer technology, medical office administrative procedures and health, law and ethics. This career pathway certificate provides a medical office track to the Administrative Assistant AAS degree, and all certificate coursework may be applied to the attainment of that degree, either fulfilling degree requirements or electives. In addition, 14 of the 24 credits fulfill prerequisite or certificate requirements for the Medical Assisting Certificate (47 credits). This career pathway certificate may lead to the pursuit of several different educational paths, including health care administration, health informatics, health information management, and health care leadership and management.The Entry-level Administrative Assistant certificate is a career pathway certificate. All courses in the certificate are found in the Administrative Assistant AAS degree.

Program Prerequisites

While the Medical Office Professional certificate is open entry, the following prerequisites are required for some courses within the certificate: WR 115, RD 115 and MTH 20 or equivalent placement test scores. Prerequisites for individual courses are listed in course descriptions.

Coursework

Course Name Credits
MA 117* Medical Office Administrative Procedures 3
MA 118* Medical Office Administrative Procedures Lab 2
MA 180* Coding and Reimbursement 2
MP 111 Medical Terminology 4
MP 140* Introduction to Health Law and Ethics 3
BA 188 Customer Service Skills 2
CAS 121 Beginning Keyboarding 3
CAS 133 Intro to Office Software 4
CG 209 Job Search Skills 1
* Although the Medical Office Professional Certificate is not a limited-entry program, these specific courses are limited to students with a declared major of Administrative Assistant AAS or Medical Assisting Certificate.

Spreadsheet Support

Career Pathway Certificate (Parent degree - Administrative Assistant AAS): 19 Credits
Career Pathways: Roadmap | Program of Study

Credits to Complete Certificate

Academic Discipline Credits
Computer Applications (CAS) 14
Office Systems (OS) 1
Business Administration (BA) 4
Credit Total 19

Program Outcomes

Students who successfully complete this certificate will be able to:

  1. Efficiently create professional business documents using mathematical problem solving and software applications.
  2. Use critical thinking skills to adapt to changing technology and business software applications.
  3. Apply mathematical skills, terms, and concepts related to office support.

Course of Study

Career Pathway Certificates (CPCs) represent short-term educational goals geared towards specific areas within the Administrative Assistant certificate ant the Administrative Assistant AAS degree. Students will be able to earn one or more of these related CPCs in the course of their studies for the one-year certificate or the two-year degree. Some CPCs may require completion of a specific set of program electives, and students should discuss these options with their advisor. These CPCs may also lead to entry-level jobs and benefit students who want to upgrade their skills in a specific area of Computer Applications and Office Systems.

Program Prerequisites

While the Spreadsheet Support certificate is open entry, the following prerequisites are required for some courses within the certificate: WR 115, RD 115 and MTH 20 or equivalent placement test scores. Prerequisites for individual courses are listed in course descriptions.

Coursework

Course Name Credits
BA 104 Applied Business Math 4
CAS 133 Intro to Office Software 4
CAS 140 Beginning Databases 4
CAS 170 Beginning Spreadsheets using Excel 3
CAS 270 Intermediate Spreadsheets using Excel 3
OS 131 10-Key for Business 1

Word Processing Support

Career Pathway Certificate (Parent degree - Administrative Assistant AAS): 19 Credits
Career Pathways: Roadmap | Program of Study

Credits to Complete Certificate

Academic Discipline Credits
Computer Applications (CAS) 15
Office Systems (OS) 4
Credit Total 19

Program Outcomes

Students who successfully complete this certificate will be able to:

  1. Efficiently create professional business documents using word processing application software.
  2. Use critical thinking skills to adapt to changing technology and business software applications for word processing.
  3. Apply critical skills, terms, and concepts related to office word processing support.

Course of Study

Career Pathway Certificates (CPCs) represent short-term educational goals geared towards specific areas within the Administrative Assistant certificate ant the Administrative Assistant AAS degree. Students will be able to earn one or more of these related CPCs in the course of their studies for the one-year certificate or the two-year degree. Some CPCs may require completion of a specific set of program electives, and students should discuss these options with their advisor. These CPCs may also lead to entry-level jobs and benefit students who want to upgrade their skills in a specific area of Computer Applications and Office Systems.

Program Prerequisites

While the Word Processing Support certificate is open entry, the following prerequisites are required for some courses within the certificate: WR 115, RD 115 and MTH 20 or equivalent placement test scores. Prerequisites for individual courses are listed in course descriptions.

Coursework

Course Name Credits
CAS 122 Keyboarding for Speed and Accuracy 3
CAS 123 Production Keyboarding 3
CAS 216 Beginning Word 3
CAS 217 Intermediate Word 3
CAS 231 Desktop Publishing 3
OS 220 Business Editing Skills 4

Entry-level Administrative Assistant

Career Pathway Certificate (Parent degree - Administrative Assistant AAS): 15 Credits
Career Pathways: Roadmap | Program of Study

Credits to Complete Certificate

Academic Discipline Credits
Computer Applications (CAS) 15
Credit Total 15

Program Outcomes

Students who successfully complete this certificate will be able to:

  • Be prepared for entry-level jobs in the area of office support and information clerk.
  • Apply new computer applications and office skills at an entry level.

Course of Study

Career Pathway Certificates (CPCs) represent short-term educational goals geared towards specific areas within the Administrative Assistant certificate ant the Administrative Assistant AAS degree. Students will be able to earn one or more of these related CPCs in the course of their studies for the one-year certificate or the two-year degree. Some CPCs may require completion of a specific set of program electives, and students should discuss these options with their advisor. These CPCs may also lead to entry-level jobs and benefit students who want to upgrade their skills in a specific area of Computer Applications and Office Systems.

Program Prerequisites

While the Entry-Level Administrative Assistant certificate is open entry, the following prerequisites are required for some courses within the certificate: Placement into RD 115 and WR 115. Prerequisites for individual courses are listed in course descriptions.

Coursework

Course Name Credits
CAS 103W Introduction to Computers: Using Windows 1
CAS 104 Basic Internet Skills 1
CAS 121 Beginning Keyboarding 3
CAS 133 Intro to Office Software 4
CAS 170 Beginning Spreadsheets using Excel 3
CAS 216 Beginning Word 3

Administrative Office Professional

Associate of Applied Science Degree: 90 Credits
Career Pathways: Roadmap | Program of Study

Credits to Complete Degree

ACADEMIC DISCIPLINE CREDITS
Business Administration (B A) 27
Computer Applications (CAS) 25
Office Systems (OS) 18
Writing (WR) 4
General Education Electives 16
Credit Total 90

Career Description

Coordinates various office support services and frequently supervises office support staff. Establishes short range and long range plans for the office. This degree requires excellent communication and organizational skills. Students who successfully complete the Associate of Applied Science, Administrative Office Professional degree will develop skills and knowledge appropriate to an entry-level office position as an administrative assistant leading to managerial responsibilities.

Program Outcomes

  • Produce professional, error free, timely documents by using current and emerging software and hardware technology. Evaluate and analyze new tasks to determine what computer technology should be utilized to effectively complete the tasks.
  • Perform general office tasks: plan and participate in meetings; coordinate travel arrangements; schedule appointments; greet clients/customers; process mail; manage equipment, supplies, and other resources in a timely manner to maintain workplace efficiency.
  • Work effectively in a team and a group setting by understanding roles within teams, work units, departments, and organizations. Exhibit effective people skills to deal with a variety of personalities and diverse individuals.
  • Effectively communicate creative and critical ideas; respond effectively both verbally and in written format to the spoken, written, and visual ideas of others. Collaborate with others to develop and implement company vision, goals, and tasks.
  • Analyze the effectiveness of office practices and procedures and recommend and implement necessary changes. Use planning and time management principles to accomplish workplace efficiency and achieve company objectives.
  • Use critical thinking, organization, and problem solving to effectively manage numeric, alphabetic, and digital data. Apply knowledge of basic accounting procedures to the basic recordkeeping requirements of a business using applicable technology.

Course of Study

The Administrative Office Professional AAS degree is a statewide degree and transferable between all community colleges where it is offered. All CAS/OS courses applied to this degree must be passed with a "C" or better. Candidates for the Administrative Office Professional AAS must satisfy the General Education Requirements and Associate Degree Comprehensive Requirements and meet all the degree specific requirements listed here.

Program Prerequisites

While the Administrative Office Professional AAS is open entry, the following prerequisites are required for some courses within the certificate: WR 115, RD 115 and MTH 20 or equivalent placement test scores; CAS 121 or keyboarding by touch. Prerequisites for individual courses are listed in course descriptions.

Coursework

Course Name Credits
BA 101 Introduction to Business 4
BA 111 Introduction to Accounting 3
BA 205 Business Communication 4
BA 206 Management Fundamentals 3
BA 224 Introduction to Human Resource Management 3
BA 226 Business Law I 4
BA 228 Computer Accounting Applications 3
BA 285 Human Relations in Organizations 3
CAS 109 Digital Presentations 1
CAS 122 Keyboarding for Speed and Accuracy 3
CAS 133 Intro to Office Software 4
CAS 140 Beginning Databases 4

CAS 170 or

CAS 270

Beginning Spreadsheets using Excel or

Intermediate Spreadsheets using Excel

3
CAS 216 Beginning Word 3
CAS 217 Intermediate Word 3
CAS 246 Integrated Computer Projects 4
OS 131 10-Key on Calculators 1
OS 220 Business Editing Skills 4
OS 240 Filing and Records Management 4
OS 245 Office Systems and Procedures 4
OS 280F Cooperative Education: Administrative Assistant 4
OS 280G Cooperative Education: Administrative Assistant Seminar 1
WR 121 English Composition 4
  General Education Electives 16

Web Development Assistant

Career and Technical Education Certificate: 41 Credits
Career Pathway: Roadmap | Program of Study

Credits to Complete Certificate

ACADEMIC DISCIPLINE CREDITS
Computer Applications (CAS) 32
Business Administration (BA) 4
Career Guidance (CG) 1
Writing (WR) 4
Credit Total 41

Career Description

The Web Development Assistant less than one-year certificate provides training for entry-level positions in web site development and maintenance for businesses. A web development assistant is trained to understand the essential functioning of the Internet, the basic tools needed to develop and manipulate web pages, such as competence with HTML and Cascading Style Sheets. Web development assistants also will understand other common web-related tools, such as PHP, search engine optimization, various Java tools, and database manipulation using SQL.

Program Outcomes

Students who successfully complete this certificate will be able to:

  1. Provide basic support for existing websites in the workplace
  2. Be prepared for entry-level jobs in the area of web development
  3. Work in the role of web development administrative support or as an entrepreneur to develop and manage departmental and personal websites.
  4. Assist website developers in the creating and maintaining web sites.
  5. Use critical thinking skills to identify key web development issues.
  6. Apply website development skills in a business environment to assist in the creation and maintenance of websites following current professional and/or industry standards.

Course of Study

This certificate is designed to prepare students to assist with entering content into existing web pages, researching customer data, and assisting in the design, creation and modifying of web sites. Students must also meet general certificate requirements.

Program Prerequisites

While the Web Development Assistant certificate is open entry, the following prerequisites are required for some courses within the certificate: WR 115, RD 115 and MTH 20 or equivalent placement test scores. Prerequisites for individual courses are listed in course descriptions.

Coursework

Course Name Credits
BA 207 Introduction to E-Commerce 4
CAS 101 Introduction to Web Design & Development 1
CAS 102 Marketing with Social Media 3
CAS 108 Beginning Photoshop 3
CAS 180 Search Engine Optimization 2
CAS 181 Web Content Management 3
CAS 200 Web Trends 1
CAS 206 Web Design with HTML 4
CAS 213 Cascading Style Sheets 4
CAS 215 JavaScript and jQuery 4
CAS 225 Database Theory and MySQL 4
CAS 230 Design Principles 3
CG 209 Job Finding Skills 1
WR 121 Technical and Professional Writing 4